Hoarding support
Is clutter getting in the way of your everyday life? If you’re feeling overwhelmed or aren’t sure where to begin, you’re not alone.
We understand that getting started can be difficult and it may be hard to let people into your home. Our team is always here to work with you at your own pace.
Click the questions below for more information on our hoarding support service.
What is hoarding?
Hoarding is a complex issue that may not always be a problem. If your possessions start to impact on your everyday life, happiness, safety and/or stop you from using hallways or rooms in your home, we can help.
How can Onward help me with hoarding?
We will work with you on a one-to-one basis with the aim of decreasing safety risks and improving the functionality of your home. We will look at four main areas with you:
- Fire – do you have flammable materials near heat sources or electric sockets?
- Access – can you move around safely? Could you get out in an emergency?
- Hygiene – does the clutter make it hard to clean or attract insects?
- Function – does each room serve its purpose?
Together, we’ll agree on some small steps and practical solutions to help you achieve a happier, healthier and safer home.
We understand that you may be worried about letting us into your home and it can be difficult to get started. We’re always here to help at your own pace.
If you need help from us, you can get in touch by emailing customerservices@onward.co.uk or calling 0300 555 0600.
Need help with hoarding?
If you need help from us, you can get in touch by emailing customerservices@onward.co.uk or calling 0300 555 0600.