At Onward we want to make sure our customers’ voice is at the heart of everything we do, and our Customer Engagement Community helps us to do just that.

We have over 2,600 customers involved in the community from across all of our neighbourhoods.

They work with Onward colleagues to influence service improvements, drive meaningful change, and help make our homes and neighbourhoods better places to live.

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Your Opportunities

Browse upcoming events and discover a range of engagement options. There’s something for everyone.

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You Said, We Did

View our latest reports and survey results, and see how customers have helped influence and improve our services.

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Your Views

Have your say. Take part in short surveys, live polls, or give us your thoughts on the latest hot topics.