At Onward we want to make sure our customers’ voice is at the heart of everything we do.

As such, we invite you to join our Customer Engagement Community – a group of customer volunteers who work together with Onward colleagues to help make our homes and neighbourhoods better places to live.

We currently have over 2,600 customers involved across all of our neighbourhoods, but we want you to get involved too. This is your opportunity to help make a difference.


Your Views

Have your say on our services. Take part in short surveys, live polls, or simply give us your thoughts on the latest hot topics.

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Your Opportunities

Discover a range of activities, events and training courses available to you. There’s an opportunity for everyone.

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You Said, We Did

Read our latest reports and updates, and see for yourself how you have helped influence and improve the services we deliver.