Find easy ways to pay rent using My Onward, learn about how we calculate service charges and discover how we invest your money into homes and neighbourhoods.

We recognise these have been very challenging times for many customers, but we’re here to help if you’re struggling with your finances or rent payments.

For confidential help and financial advice, contact our Financial Inclusion team on or 0300 555 0600.

My Onward

Use our secure self-service portal to make payments, check your balance, report a repair and keep your details up to date.

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Ways to pay

We're making payments easy. Find out all the ways you can pay now.

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Rent and service charges

Understand your rent and service charges, and see how we invest your money.

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Financial support

Discover the support services we offer if you're struggling to manage your money, or just need some advice.