Can I upload photos into the app when requesting a repair?
Yes, you can upload photos in the app when reporting a repair, if you would like. When you click ‘ReportRead More
FAQ Group: Customer App FAQs
If I upload my photo into the app who can see it?
If you upload a photo in the app, this is stored securely and we cannot see this.
My repair issue isn’t showing in the book a repair section – what do I do?
If you repair isn’t showing, please get in touch with us.
I can’t find an appointment slot that suits me. What do I do?
When booking a repair, you will be able to select a time that suits you. If there is no suitableRead More
I don’t want to use the app to report repairs. Can I still get in touch in the usual way?
There are different ways that you can report repairs to us. As well as being able to do this byRead More
How do I pay my rent on the app? Can I pay a different amount?
You can use the app to make rent payments, and select the amount that you pay. To make a paymentRead More