Onward Onward
  • Find a home
    • Homes to rent
    • Homes to buy
    • Buy Your Home
    • Swap your home
    • Housing with Care
  • For customers
    • For tenants
    • For leaseholders and shared owners
    • My Onward Portal
  • For Investors
  • About us
    • Our story
    • Vision & values
    • How we are governed
    • Policies & Publications
    • Careers
    • Suppliers
  • News
  • Contact us
My Onward
Onward > Customer App FAQs

FAQ Group: Customer App FAQs

  • All
  • Ardwick
  • Brunswick
  • Greater Manchester & Cheshire
  • Hyndburn
  • Lancashire
  • Liverpool
  • Manchester
  • Merseyside

Categories

  • All
  • Blog
  • Get involved
  • Money advice
  • News
  • Other

What does the new app do?

Simply download the app on your mobile and tablet devices to:  Report a repair and book an appointment   View andRead More

Why has the app been created?

We are introducing the Onward Homes App to give you more choice and flexibility about how you want to get inRead More

What if I want to get in touch another way?

There are lots of different ways that you can contact us, and we want you to have the option toRead More

How do I download the app?

You will soon receive an email inviting you to download the app with instructions on how to get started.  Read More

My activation code won’t work, what do I do?

Your activation code expires after 14 days. If your code has expired, please contact us to request a new one.  

What do I do if I forget my password?

If you forget your password, tap ‘Forgot Password/Reset’ on the login screen and you’ll be taken to a screen toRead More

1234
Onward
  • Home
  • About us
  • Find a home
  • Contact us
  • Careers
  • Legal information
  • Privacy notice
  • Cookie Policy
  • Accessibility
Facebook Logo Visit Onward on Facebook Linkedin Logo Visit Onward on LinkedIn WhatsApp Logo Contact Onward on WhatsApp

© Onward Homes Limited 2025

Made by Komodo Digital

Onward Onward

Search for a phrase and press enter

Onward Onward
  • Find a homeFind a home
    • Homes to rentHomes to rent
    • Homes to buyHomes to buy
    • Buy Your HomeBuy Your Home
    • Swap your homeSwap your home
    • Housing with CareHousing with Care
  • For customersFor customers
    • For tenantsFor tenants
    • For leaseholders and shared ownersFor leaseholders and shared owners
    • My Onward PortalMy Onward Portal
  • For InvestorsFor Investors
  • About usAbout us
    • Our storyOur story
    • Vision & valuesVision & values
    • How we are governedHow we are governed
    • Policies & PublicationsPolicies & Publications
    • CareersCareers
    • SuppliersSuppliers
  • NewsNews
  • Contact usContact us
  • Home
  • My Onward
  • Payments
  • Repairs
  • About us

Follow us for updates

Facebook Logo Visit Onward on Facebook Linkedin Logo Visit Onward on LinkedIn WhatsApp Logo Contact Onward on WhatsApp