Why has the app been created?

We are introducing the Onward Homes App to give you more choice and flexibility about how you want to get in contact with us. Whilst you can still use our other usual contact methods, the app is a quick and easy way to get in touch 24 hours a day, 7 days a week for anything that is not an emergency. If you need to report an emergency repair, you can do so by calling 0300 555 0600.