At Onward we want to make sure our customers’ voice is at the heart of everything we do, and our Customer Engagement Community helps us to do just that.

We have over 2,600 customers involved in the community from across all of our neighbourhoods. They work with Onward colleagues to influence service improvements, drive meaningful change, and help make our homes and neighbourhoods better places to live.

And if that wasn’t enough, all members are also entered into a monthly prize draw! Terms and conditions apply.

If you’re passionate about your home and neighbourhood, and you want to influence decisions, then becoming a member could be for you.

We invite members to participate in as little or as much as they like, and we offer different levels of involvement to suit different lifestyles and interests.



Join the Customer Engagement Community

Sign up and help make your home and neighbourhood a better place to live. Work with Onward colleagues to provide regular feedback on services, help make improvements, and influence real change.

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    We will contact you via email and text about the latest opportunities to get involved.