Customer newsletters

Take a look at our latest newsletters.

For tenants

The Onward Newsletter
Spring 2024
In this issue: helpful information on rent and service charges and an update on how we are making The Onward Difference across our communities.



For Customer Engagement Community members

Your Voice Newsletter
Spring 2024
In this issue: how we are listening to customer feedback to make meaningful changes and a chance to win a new slow cooker.



For leaseholders and shared owners

Home Ownership Matters
Spring 2024
In this issue: learn about how we’re going digital with website updates and the introduction of the Environmental Tracker and My Onward Portal.



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