Customer newsletters
Take a look at our latest newsletters.
For tenants
The Onward Newsletter
Spring 2025
In this issue: helpful information on rent and service charges and how we are listening to your feedback to improve our services.
For Customer Engagement Community members
Your Voice Newsletter
Summer 2025
In this issue: how we are listening to customer feedback to make meaningful changes.
For leaseholders and shared owners
Home Ownership Matters
Winter 2024
In this issue: changes we’ve made following your feedback and information about your year-end accounts.