What do I do if I no longer want to use the mobile app?

If you want to delete your app account, head over to the ‘My Account’ screen in the app. You can do this by tapping on your initials/profile picture. Then you will need to scroll to the bottom where you’ll find an option to ‘Delete Account’. If you want to go ahead, you’ll need to click ‘Yes Delete My Account’ in the pop-up screen.  

Please note, this only deletion only applies to your app account. You will still be able to access the My Onward portal.