Liverpool

Enabling people to be their best 

As part of our retrofit project in Kirkdale, in partnership with our contractors we have supported Everton in the Community’s Safe Hands programme which supports young people living with special educational needs, developmental disabilities and poor mental health. Our support has seen the addition of a sensory room and therapeutic outdoor space at 41 Goodison, and through our Onward Digital Connect initiative, we have also donated laptops and digital smartboards to the facility. 

Through a grant from the Onward Community Fund, the Norris Green Community Alliance’s Food for All initiative is set to support around 720 households over the next six months, with essential food and household items. As well as delivering essential items, the alliance will also help residents in need to access additional support, such as employment opportunities, health, and wellbeing.    

During Mental Health Awareness Week we hosted a Mental Health Matters event for our supported housing customers. Attendees were able to try a range of activities such as breathwork, meditation and relaxation, chair-based football and games designed to test personal reflexes, responses and reaction.   

Through our Digital Connectivity Fund, we provided our customer Katey with a free laptop and six months’ free data so she could access training and education. Katey from Liverpool said: “Thank you so much Onward, this has been a game changer for me. I can now start my new job with better pay, better hours and I can work from home too!” 

Providing homes our customers love 

Our community-led regeneration project is currently underway in Kirkdale and County & Warbreck. Energy improvement works including new wall and loft insulation and double-glazed windows and doors are making 400 homes warmer, quieter and more comfortable for customers. 

Creating places people are proud of  

We worked with local partners Liverpool City Council, Novus and Community Shop to deliver a series of events in Kirkdale for Big Green Week. The local community came together to create a cleaner, greener Kirkdale through a garden competition, litter pick, skip day and bin consultation. 

In Kensington and Fairfield we have worked with Liverpool City Council to improve communal areas, increase waste management provision and tackle antisocial behaviour, whilst also providing extra support for customers in need. 

Colleagues and volunteers from Barclaycard recently attended our Meadow Court and Bosco Court schemes and helped to improve the communal gardens with the help of customers.  

During Volunteers Week, our Older Persons Team helped at GROW Speke, a community initiative in South Liverpool that is turning derelict land into a vibrant outdoor space. Customers also got involved making hanging baskets and harvesting vegetables they had grown.