Introducing STAIRs
New requirements are being introduced by the Government to help you access clear and helpful information about how your homeRead More
Just landed! Your summer edition of The Onward Newsletter
How we’re working with you to improve homes, neighbourhoods and services.
Working with you to tackle antisocial behaviour
Everyone should feel safe and comfortable in their home and neighbourhood. That’s why we take reports of antisocial behaviour (ASB) seriously and work closely with customersRead More
Say hello to our new Customer Voice and Influence Strategy
We want every customer, wherever you live, to be able to speak up, be heard, and see how what youRead More
Help to shape the future of Onward by joining our Customer Committee
Please note that applications to join our Customer Committee have now closed. Every one of our customers’ voices matters and we’re committed to listening,Read More
Making progress together
We’re committed to listening and acting on your feedback to deliver services that truly make a difference in your lives and neighbourhoods. The results from our 2024/25Read More