When will I get access to inspect the documents?
Access will be provided within 30 days of your request. When we receive your request, we will call or emailRead More
FAQ Group: Section 22
What if I want documents for previous years?
We are only required to provide documents for inspection relating to the most recent year-end under Section 22. IfRead More
Are the documents mine to keep?
Initially the documents are made available for you to view. This is done by giving you access to a secureRead More
What if I want copies of files for more than 2 months?
If you want copies of documents, we can provide these for a fee. Our current fees are 50p per page.Read More
What if I see something on a document that I want to query?
If you spot something that you would like to query, please let us know by emailing homeownership@onward.co.uk and quote theRead More
I have spotted a mistake; will you correct it?
If you think we have made a mistake let us know by emailing homeownership@onward.co.uk and quote the reference number youRead More