We recognise that each community requires different services and support, so we produce 55 unique plans which set out our service commitments to each of our neighbourhoods.
The plans consider customer feedback and outline our commitment to making improvements over the coming year. We identify clear goals for each neighbourhood, which cover topics such as:
improving the condition of existing properties
continuing to address antisocial behaviour (ASB)
increasing customer engagement
improving, managing and maintaining the environment
contributing to the wealth and economic activity of the neighbourhood
Every quarter we review our progress in delivering the plans and we produce a customer update.
We want more customers to help monitor our progress and ensure the plans align with customers’ priorities. To take part, complete the form below or contact us at email@example.com.