How long will my home adaptation take?

We aim to complete minor adaptations within four weeks. For more complex works, such as fitting bespoke rails, this may take longer. We will keep you informed throughout the process. Where we receive an urgent referral from a professional to help someone return home from hospital, we aim to complete the works within 48 hours.

Major adaptations are a longer process and each local authority we work with has a different process. When your adaptation referral is received from the local authority, we will keep you up to date with the progress of your adaptation.