Am I responsible for repairs and planned works?

As a Leaseholder, you are responsible for maintaining and repairing the inside of your home.  

As your landlord, we are required to repair and maintain the building and associated areas. This includes the structure, exterior and common components. Under the terms of your lease you are responsible for contributing toward the cost of this work.  

It is important that you read and understand your lease to understand your responsibilities as a Leaseholder. When purchasing your home, your Solicitor will have provided you with a copy.   

If you don’t have a copy of your lease, you can ask your Solicitor or complete a Land Registry Search for land and property information.   

You can also request a copy from us (fees apply) by emailing homeownership@onward.co.uk, calling 0300 555 0600 call or messaging 07793 795 882 on WhatsApp between 8am-6pm Monday to Friday and 10am-6pm on Wednesdays.