Why are you increasing my rent?
Our rent increases are set within a limit that is set by the Government called the Government Rent Standard. UnderRead More
FAQ Group: Rent 2024
How have you calculated the increase?
Rents are set each year based on the Consumer Price Index figure in September plus 1%, which was 6.7% inRead More
When will rents go up?
Rents will change from 1st April 2024 for weekly, monthly, quarterly, and annual charge accounts.
I claim Universal Credit. Do I need to do anything?
Once you’ve received the letter confirming your rent charges in February, you will need to inform the Department for WorkRead More
I claim Housing Benefit. Do I need to do anything?
If your Housing Benefit is paid directly to you, then you will need to inform Housing Benefit of your rentRead More
What do I do if I can’t afford the increase?
If your Universal Credit allowance or Housing Benefit isn’t enough to cover the additional rent increase, please contact our IncomeRead More