Customer newsletters

Take a look at our latest newsletters.

For tenants

The Onward Newsletter
Spring 2025
In this issue: helpful information on rent and service charges and how we are listening to your feedback to improve our services.

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For Customer Engagement Community members

Your Voice Newsletter
Summer 2025
In this issue: how we are listening to customer feedback to make meaningful changes.

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For leaseholders and shared owners

Home Ownership Matters
Summer 2025
In this issue: changes we’ve made following your feedback and helpful information on the service charges you pay.

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