Customer newsletters
Take a look at our latest newsletters.
For tenants
The Onward Newsletter
Autumn 2025
In this issue: an update on our damp, mould and condensation service, and tips to keep your home safe and warm as the weather gets colder.
For Customer Engagement Community members
Your Voice Newsletter
Summer 2025
In this issue: how we are listening to customer feedback to make meaningful changes.
For leaseholders and shared owners
Home Ownership Matters
Summer 2025
In this issue: changes we’ve made following your feedback and helpful information on the service charges you pay.