Is the app secure?
Yes, the Housing Perks app is secure and certified by the UK Government’s National Cyber Security Centre.
FAQ Group: Housing Perks
My tenancy has just ended, can I still use the Housing Perks app?
The Housing Perks app is only available for current general needs, sheltered, supported and shared ownership customers, so you won’tRead More
I’m not very good with technology. Can you help?
If you need help accessing the Housing Perks app, please speak to any Onward colleague who will be happy toRead More
Can I view my rent account through the Housing Perks app?
You can’t view your rent through the Housing Perks app. If you’d like to check your rent account, you canRead More
Can I contact Onward through the Housing Perks app?
You can’t contact us through the Housing Perks app. If you need to speak to us, there are plenty ofRead More
What information will Onward be able to see?
We can only see the total amount spent by all of customers. We’re not able to see the spending ofRead More