Help us move Onward into the future

Every housing association has a Plan that explains what sort of landlord it wants to be and describes how it will deliver. The time has come for Onward to write a new Plan, telling customers how we will use our resources to make the biggest positive impact for the people and communities we serve.

Our Board has started this process, but it is important that our Plan reflects the priorities, needs and aspirations of our customers. This document has already benefitted from the views of those customers who regularly advise us as part of our engagement community. Now we need your help. We want to know what you think about our vision for the future and what we plan to do to make it a reality. Without your input, our Plan simply won’t work.

We are calling our emerging Plan The Onward Difference and our latest newsletter explains what we mean when we say this. In short, The Onward Difference is the positive difference we will make by enabling people and communities to be their best. As you will read in the newsletter, we will do this by providing homes that you love, in places you are proud of and by working with partners to invent new ways to do much more.

How you can have your say.

We want to know what you think about our vision for the future and what we plan to do to make it a reality, so we have put together a consultation survey for you to give us your views directly. The consultation on our Plan runs from 16th to 30 May and there are a number of ways that you can share your views:

Let us know whether you agree or disagree with our aims and what you would like to see from Onward in the future.