Hoarding is a complex issue that may not always be a problem. We understand that you may be worried about letting us into your home and it can be difficult to get started. Our team is friendly, experienced and always here to help at your own pace. Here, you’ll find some more information about hoarding and the ways we can help.

How we can help with hoarding

If your possessions start to impact on your everyday life, happiness, safety and/or stop you from using hallways or rooms in your home, our team can help. We'll work with you on a one-to-one basis with the aim of decreasing safety risks and improving the functionality of your home.

We will look at four main areas with you, then together, we’ll agree on some small steps and practical solutions to help you achieve a happier, healthier and safer home.

  • Fire

    Do you have flammable materials near heat sources or electric sockets?

  • Access

    Can you move around safely? Could you get out in an emergency?

  • Hygiene

    Does the clutter make it hard to clean or attract insects?

  • Function

    Does each room serve its purpose?

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We're here to help

If you feel that you need support with hoarding, please do get in touch.

Get in touch

Support for customers

We also offer a range of additional support for customers, from advice on how to manage your finances to help with employment and training.