Who’s on our Board?

Our Board is made up of highly experienced professionals who provide strong, independent oversight of how the organisation is run. They challenge and scrutinise decisions where needed, ensuring the voices of our customers are heard and reflected in decision‑making. The Board plays a vital role in keeping our residents, customers and colleagues safe, while maintaining effective control of the risks facing the organisation.

The Board includes both non-Executive Directors (NEDs) and Executive Directors. NEDs offer external perspective and strategic insight without being directly involved in operational decisions. Executive Directors lead the Onward Executive Team and run the business on a day-to-day basis. Including both kinds of director on the Board enables us to have the best quality conversations about how well the business is being run.

Our Board committees

The Board sets our strategic direction and provides leadership and accountability for performance, governance and risk. It has five committees, and all Board members are also a member of at least one of them. Committees give members the time and space to consider important items in more detail before reporting back to board.

Our committees include:

  • Audit and Risk Committee

    Oversees audit and risks to the organisation, provides assurance on risk management, internal controls and governance arrangements.

  • Customer Committee

    Monitors and challenges performance across customer-facing services, ensuring our customers' voices influence decision-making and service improvements.

  • Governance and People Committee

    Promotes effective governance, leadership, culture and people practices across the organisation.

  • Property and Development Committee

    Monitors our investment in homes, asset management and development programmes to support sustainable growth.

  • Treasury and Finance Committee

    Oversees financial performance, treasury activities and long-term financial sustainability.

Addressing conflicts of interest

Onward is committed to maintaining high standards of probity and governance. To support this and to ensure we deliver our regulatory responsibilities our board members complete a declaration of interests annually.

Any potential conflicts of interest are managed within our established governance framework as follows:

  • Board members complete an annual declaration of interests and notify any changes as they arise
  • Potential conflicts of interest are declared by board members at the start of each board and committee meeting and are recorded in the minutes
  • Board members are excluded from discussion and decision making where it is considered that any external interests may impact the outcome

Relevant information

Find out more about our board and our policies with the links below.