Housing Ombudsman Digest: Our complaints and service improvements
We know that complaints are an important issue for our customers. Every year, we publish an Annual Complaints & Service Improvement Report that sets out how weRead More
We know that complaints are an important issue for our customers. Every year, we publish an Annual Complaints & Service Improvement Report that sets out how weRead More
In September, we announced that Bronwen Rapley would be retiring after almost a decade as our Chief Executive. Following a recruitment processRead More
If you need to contact us during the festive period, please note our opening hours below. Monday 22nd December, 8amRead More
Merseyside
By working closely with its supply chain and local partners, leading North West housing association Onward Homes has gone beyondRead More
Helpful information on the support available this winter and how we are making a positive local impact across our communities.
Leading North West housing association, Onward Homes, has announced its annual winter resilience programme which is set to help thousandsRead More