Advice during weather warnings
Due to the present weather warning, we anticipate high call volumes which may result in long wait times. We’ll answer your call as quickly as possible and thank you for your patience.
If you need help with an emergency repair, such as a flood or leak that can’t be controlled, our emergency phone line is available 24 hours a day, 7 days a week. We’re to help if you need us, so please call us as soon as you can on 0300 555 0600.
If you are worried about your health or that of somebody you know, please ring NHS 111 or 999 in an emergency. More advice on staying safe can be found on the Met Office’s website.