Reporting emergency repairs and damp and mould
If you need help with an emergency repair, such as a flood or leak that can’t be controlled, our emergency phone lineRead More
FAQ Group: Winter support
What to do if your boiler stops working
Please check that your heating works before the cold weather arrives. If your boiler stops working when the temperature drops, the pipeRead More
Support during weather warnings
During weather warnings, we receive a higher volume of calls than normal which can result in long wait times. IfRead More
Support with finances and energy bills
If you are worried about your finances over the festive period, our Money Advice Team are here to help withRead More
Get discount on your everyday shopping
In the run up to the festive season, we’re spreading a little extra cheer with a cracking bonus on your everyday shopping.Read More
Help with health and wellbeing
If you need support with health and wellbeing, or accessing food over the Winter, we’re here to help. Over the coming months we’ll beRead More