What is a service charge?
Your service charge covers the cost of services provided to your scheme, neighbourhood and personal charges in relation to yourRead More
FAQ Group: Service Charge FAQs
How is my charge calculated?
The charge is calculated annually based on the cost of services you receive for the previous year and estimated costsRead More
What items are chargeable?
Every type of service we can charge via service charges are listed in the table at the end of thisRead More
Why have my service charges changed?
We always work to ensure the best value for money for customers through competitive tender processes for all suppliers. However,Read More
Why does my neighbour pay a different amount to me?
You only pay for the services that are provided directly to your house or in the building and/or area thatRead More
Will Housing Benefit or Universal Credit cover the increase in service charges?
If you receive Housing Benefit or Universal Credit, the majority of your service charges will be covered apart from individualRead More