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Onward > Leaseholders - Planned work glossary

FAQ Group: Leaseholders - Planned work glossary

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Consultation

This is the process Onward/Contour Property Services will go through to tell Leaseholders about proposed works or long-term contracts forRead More

Contour Property Services

Contour Property Services (CPS) is a subsidiary of Onward Homes that provides management services to Leasehold customers. CPS is responsibleRead More

Deferred repayment

Onward/Contour Property Services may allow an extended time to repay service charges for planned works where they are expensive, andRead More

Lease

A legally binding contract between the Leaseholder and the owner of a property (Freeholder) giving conditional ownership of the propertyRead More

Onward Homes

Onward Homes provides management and housing services to a range of customers, including Leaseholders. Onward is responsible for maintaining yourRead More

Planned works

Where works to a block will cost any Leaseholder over a set financial threshold, the Landlord must consult with Leaseholders.Read More

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