Consultation
This is the process Onward/Contour Property Services will go through to tell Leaseholders about proposed works or long-term contracts forRead More
FAQ Group: Leaseholders - Planned work glossary
Contour Property Services
Contour Property Services (CPS) is a subsidiary of Onward Homes that provides management services to Leasehold customers. CPS is responsibleRead More
Deferred repayment
Onward/Contour Property Services may allow an extended time to repay service charges for planned works where they are expensive, andRead More
Lease
A legally binding contract between the Leaseholder and the owner of a property (Freeholder) giving conditional ownership of the propertyRead More
Onward Homes
Onward Homes provides management and housing services to a range of customers, including Leaseholders. Onward is responsible for maintaining yourRead More
Planned works
Where works to a block will cost any Leaseholder over a set financial threshold, the Landlord must consult with Leaseholders.Read More