1st Call

1st Call

First Call logo

1st Call in the Arndale in Accrington is open for telephone and face-to-face appointments

Monday, Tuesday, Thursday, Friday: 9:30am to 3:15pm

Closed on Wednesdays

Appointments must be made by calling 01254 238533 or email: 1stcall@onward.co.uk. 

At 1st Call we take a holistic approach when supporting customers. We are very flexible and work on a drop-in basis, although we are happy to book appointments for more complex support needs.

We provide a range of services including:

  • Free internet access and support getting online
  • Employment support
  • Help with benefit claims
  • Financial and budgeting advice
  • Housing support
  • Help with homelessness
  • Volunteering opportunities

Customers can also get involved in the successful More Positive Together project which will help over 2,000 Lancashire residents to improve their employment prospects.

Visit us at Unit 20, the Arndale Centre, Cornhill, Accrington, BB5 1EX or call us on 01254 238533.

More positive together ESF