1st call

1st Call

First Call logo

*Our 1st Call centre has re-opened with the opening hours of Monday-Friday 9.30am – 3.15pm and Wednesday 10.30am – 12:30pm.  Read about the services we’re currently offering here.* 

1st Call is a drop-in centre based in the Arndale Centre in Accrington, Lancashire.

We are open Monday to Friday, 9.30am – 3.15pm and Wednesday from 10.00am.

At 1st Call we take a holistic approach when supporting customers. We are very flexible and work on a drop-in basis, although we are happy to book appointments for more complex support needs.

We provide a range of services including:

  • Free internet access and support getting online
  • Employment support
  • Help with benefit claims
  • Financial and budgeting advice
  • Housing support
  • Help with homelessness
  • Volunteering opportunities

Customers can also get involved in the successful More Positive Together project which will help over 2,000 Lancashire residents to improve their employment prospects.

Visit us at Unit 20, the Arndale Centre, Cornhill, Accrington, BB5 1EX or call us on 01254 238533.

More positive together ESF