Reports and research

Annual complaints review 2020-21

Our complaints review provides a summary of our annual performance for 2010-21 and outlines the actions we have taken to further improve the complaints process for customers.

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Annual customer report 2020-21

We look back over the successes and challenges of the last twelve months and take stock of lessons learned.

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Annual report & financial statements 2021

This report contains information about our financial activity and stories about the people and communities we support as an active civic partner.

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Onward Homes Limited Annual report & financial statements 2021

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Gender pay report 2019-20

Reporting our performance on pay equality.

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STAR survey results 2019

The STAR survey gave customers the opportunity to share their views about us.

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Transparency reports

Our development spend over £500.

DOWNLOAD 2021/22 Q1

DOWNLOAD 2021/22 Q2

DOWNLOAD 2020/21 Q1

DOWNLOAD 2020/21 Q2

DOWNLOAD 2020/21 Q3

DOWNLOAD 2020/21 Q4

DOWNLOAD 2019/20 Q1

DOWNLOAD 2019/20 Q2

DOWNLOAD 2019/20 Q3

DOWNLOAD 2019/20 Q4

DOWNLOAD 2018/19 Q1

DOWNLOAD 2018/19 Q2

DOWNLOAD 2018/19 Q3

DOWNLOAD 2018/19 Q4

Research

Hattersley and Mottram

An evaluation of the impact of the regeneration in Hattersley and Mottram.

DOWNLOAD THE HATTERSLEY EVALUATION REPORT

An overview of the impact of the regeneration in Hattersley and Mottram.

DOWNLOAD THE HATTERSLEY EVALUATION REPORT SUMMARY