Swap your home

Most customers with either a secure or assured tenancy type will be eligible to apply for a mutual exchange. There are some other factors that we consider, and permission will not automatically be granted, so please get in touch if you are interested in swapping your home.

With Homeswapper, you can advertise your home online and match with others looking to exchange and find swaps right across the UK. You can sign up to HomeSwapper by visiting their website and following the steps below. 

1. Click on the ‘Register’ button at the top right of the screen 
2. Add your first and last name 
3. Add your email address 
4. Create a password 
5. Once you have read the Terms and Conditions and Privacy Policy, tick the box to confirm you agree  
6. Click on the ‘Create account’ button 

If you find a mutual exchange via another platform, please get in touch to let us know.

Including lots of detail about your home will make your Homeswapper advert more appealing to potential swappers.

Here are some tips to help you make your advert stand out:

• Include up to 25 photos of your home – a few of each room from different angles is best and don’t forget to include any outdoor space too.
• Write a detailed description about your home, including any improvements such as new windows and any special features.
• Include details of the local area like what’s great about living there such as it being close by to the shops and things to do.

If there’s something you’re looking for, such as wheelchair access or being close to green spaces, be sure to include that too.

Staying active on the Homeswapper website is key to a successful swap, so make sure you log in regularly to check your account. 

You may have new messages that are waiting for a response; even if you’re not interested in a swap, it’s important to politely reply to people. 

If you see a property you love in your matches, start the conversation by sending a message. 

There are three things to consider when viewing your potential new home:

1. Time – try to visit during daylight hours, allowing plenty of time to travel and find the home. It’s important that you feel relaxed instead of rushed.
2. Conditions – visualise places for your furniture, look at the storage space available and don’t be afraid to ask questions. It’s also important to check the condition of the home and look out for any potential issues as you may be responsible for these if you decide to move.
3. Location – have a look around the area and check where key things like shops and schools are located. Consider how far you’ll be from family and friends.

When you’ve found a home that you’d like to swap with, please let us know by filling in this form. You call also do this by giving us a call on 0300 555 0600 between 8am-6pm Monday to Friday and 10am-6pm on Wednesdays.