How do I use the intercom?
Opening the main entrance door
To open the door at the main entrance of your building, hold your fob on the reader. If you have a hands-free fob, the door will open automatically when you are within 1 metre of the door.
Visitors access
Your visitor will be able to select your apartment number by using the arrows and then pressing the call button, or if you have a push-button intercom, pressing the button corresponding to your apartment number.
You will then receive a phone call to your landline or mobile. Answer the call and then follow the steps below:
- Press 0 to talk to the visitor
- Press * to open your door
- End the call if you do not wish to open the door
If you do not answer and have a second household member attached to your intercom, the call will be transferred to them.
If you’ve set up the Intratone app, you’ll also be able to see a video of the visitor when they ring your bell, so you can decide whether to answer or ignore it. The caller cannot see you, and they will only know that you are home when you press the microphone button.
Don’t forget to save the intercom phone number in your contacts so that you can easily identify calls when you have a visitor. The number will start with +33 6 or +33 7, and will be between 10 and 14 digits long.
You can also download this information as a PDF by clicking on the button below.