I am not happy with these costs, what can I do?

We will always try to resolve your query by providing clear and transparent information. If we are unable to resolve your query, you can ask for a determination at the First-tier Tribunal (Property Chamber) (FTT).  

Costs associated with this will be paid by you. It can take some time for a claim to progress through the tribunal and the FTT are responsible for keeping you updated on your application.  

You may contact the First-tier Tribunal (Property Chamber) by:  

  • writing to 1st Floor Piccadilly Exchange, 2 Piccadilly Plaza, Manchester, M1 4AH