How do you manage planned work?
We are committed to achieving good quality outcomes and a Project Manager will be allocated to monitor planned works and ensure high levels of customer satisfaction.
In some cases, the best way to deliver projects will be through a long-term agreement with specific contractors. We may need to consult with you under Section 20 before we enter a long-term agreement, which you can learn more about in our guide.
If you have any questions or concerns whilst the work is taking place, you can get in touch by emailing section20@onward.co.uk.