Our flagship 1st Call unit is located within the Arndale in Accrington and can help you with: 

  • Employment and training support 
  • Financial support and applications 
  • General housing advice 
  • Improvements to your health and wellbeing 
  • Digital support 

At 1st Call Accrington we take a holistic approach when supporting customers. We are very flexible and work on a drop-in basis, although we are happy to book appointments for more complex support needs.  

We are open 10am – 3pm on Monday, Tuesday and Thursday (closed from 12.30pm – 1pm for lunch) and 10am – 2pm on Wednesdays. Please note that whilst we are closed on Fridays, we work remotely and are available for telephone, email and online support.  

Drop in to visit us at Unit 20, the Arndale Centre, Cornhill, Accrington, BB5 1EX, or contact us by calling  0300 555 0133  or emailing