How does Intratone process my data?
Please note that the Intratone intercom two separate software applications.
We use a secure data profile to manage the intercom panels and are the Data Controller for the information that is held against this profile. This information can only be accessed by relevant Onward colleagues, the authorised installation contractor and Intratone account manager.
We cannot routinely review access logs, however where tenancy management concerns are raised, investigations may take place in line with a documented procedure. If we delete a phone number from the profile, it will be deleted automatically from the Intratone app. In this case, the customer will lose access to the application because all data associated with that number is deleted.
For further information on our processing, please see our Privacy Notice.
A secondary application, the Intratone app, can only be accessed by a customer once we have added their telephone number to the management software. Customers must also download the Intratone app to their mobile phone or tablet and consent to its use.
Intratone (Cogelec) is the Data Controller for the information relating the Intratone app. Intratone (Cogelec) holds your data on secure servers located in France, and comply with the GDPR, this is equivalent to the UK GDPR. Your data is not sold or used for marketing purposes and is only shared with third parties that are essential to its operation, such as a cloud service provider or telecommunications company. Please see Intratone’s Privacy Policy for more information.