Customer Report

Our Customer Report sets out some of our achievements since becoming Onward, explains how we’ve invested our budget in improving our current homes and building new ones, and gives you a snapshot of how we’re performing across different areas of our business, from repairs to customer service.

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Get an insight into performance and stay up to date with regular reports published every quarter.

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See how we give back to our customers and what have planned for the future.

Latest Customer Report

See how we have improved over the last year and how we have performed against our key targets

See the report overview

Latest Customer Report

See how we have improved over the last year and how we have performed against our key targets

See the report overview