Annual complaints review 2019-20

Our complaints review provides a summary of our annual performance for 2019-20 and outlines the actions we have taken to further improve the complaints process for customers.


Annual customer report 2019-20

We look back over the successes and challenges of the last twelve months and take stock of lessons learned.


Annual report & financial statements 2020

This 80-page report contains information about our financial activity and stories about the people and communities we support as an active civic partner.


Gender pay report 2018-19

Reporting our performance on pay equality.


STAR survey results 2019

The STAR survey gave customers the opportunity to share their views about us.


Transparency reports

Our development spend over £500.

DOWNLOAD 2020/21 Q2

DOWNLOAD 2020/21 Q1

DOWNLOAD 2019/20 Q1

DOWNLOAD 2019/20 Q2

DOWNLOAD 2019/20 Q3

DOWNLOAD 2019/20 Q4

DOWNLOAD 2018/19 Q1

DOWNLOAD 2018/19 Q2

DOWNLOAD 2018/19 Q3

DOWNLOAD 2018/19 Q4