Annual complaints review 2019-20
Our complaints review provides a summary of our annual performance for 2019-20 and outlines the actions we have taken to further improve the complaints process for customers.
Annual customer report 2019-20
We look back over the successes and challenges of the last twelve months and take stock of lessons learned.
Annual report & financial statements 2020
This 80-page report contains information about our financial activity and stories about the people and communities we support as an active civic partner.
Gender pay report 2018-19
Reporting our performance on pay equality.
STAR survey results 2019
The STAR survey gave customers the opportunity to share their views about us.
Our development spend over £500.